Support

Your session IP address for support purposes: 34.239.172.52

COVID-19 and Our Commitment to You

Last updated on Friday, March 27, 2020 at 11:00am

Friday, March 27th

Gov. Janet Mills on Tuesday ordered all non-essential Maine businesses and operations to close.  Please reference the executive order below to better understand essential vs non essential.  https://www.maine.gov/governor/mills/sites/maine.gov.governor.mills/files/inline-files/An%20Order%20Regarding%20Essential%20Businesses%20and%20Operations%20_0.pdf

Redzone is considered an essential service and will remain open and supporting Mainers.

Effective Monday, March 23rd:

Our team will no longer be doing residential or commercial Field Work in Cumberland County until further notice.

Your safety and the safety of our communities and our staff is our top priority.  Our offices in Rockland are closed and our staff is working in remote locations.

During this time, it's critical that each of us do our part in preventing further spreading - personal hygiene and social distancing, etc.

If you have a service appointment with Redzone and you're feeling ill please be respectful, contact us so we can reschedule.

Our team is calling same day appointments to confirm the health and well being before dispatching service technicians - please do your best to keep in touch with us.  If we do NOT hear back from you, for the safety and well being of all, we will need to reschedule / cancel the appointment until contact is made.

We are committed to providing additional updates daily - thank you all.    

By Phone

24/7 Customer Support
207-596-5700

Please note: In the unlikely event of a widespread outage where Redzone's own Internet backbone connection is down, phone lines may not be available as Redzone uses Voice over Internet technology for its phone system. If this happens, we will be posting on Facebook regularly with updates.

Online

Is your issue less urgent, or do you prefer to communicate digitally? If you're an existing Redzone customer, you can log into your customer portal to create a support ticket. It's fast and effective.

Open New Ticket