Customer Support Center

Redzone provides the following resources to assist customers in maintaining a high quality broadband experience.

Your session IP address for support purposes: 3.237.205.144

COVID-19 & Our Commitment to You

Last updated on Friday, January 15, 2021 at 6:21pm

Happy New Year, welcome to 2021, goodbye 2020!

Redzone will continue to operate with the same, consistent Covid-19 protocols throughout the month of January in support of our communities and safe measures.

If you have an appointment with Redzone and you're not feeling well, please be respectful, contact our office at 207.596.5700 so we can reschedule the appointment.

Our team is calling same day appointments to confirm the health and well being before dispatching service technicians - please do your best to keep in touch with us.  If we do NOT hear back from you, for the safety and well being of all, we will need to reschedule / cancel the appointment until contact is made.

Thank you

Squirrel Island / Georgetown Outage.

Last updated on Tuesday, January 12, 2021 at 1:25pm

We are aware of a current outage on Squirrel Island that will also cause no service in Georgetown area.  This is caused by a power issue on Squirrel Island.  CMP is aware and are working on getting this resolved.  At this time we are unaware of the ETR for this power issue.  

 

ETR : TBD


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By Phone

24/7 Customer Support
207-596-5700

Please note: In the unlikely event of a widespread outage where Redzone's own Internet backbone connection is down, phone lines may not be available as Redzone uses Voice over Internet technology for its phone system. If this happens, we will be posting on Facebook regularly with updates.