Customer Support Center
Redzone provides the following resources to assist customers in maintaining a high quality broadband experience.
Your session IP address for support purposes: 18.104.22.168
COVID-19 & Our Commitment to YouLast updated on Thursday, September 17, 2020 at 8:42am
Redzone will continue to operate with the same, consistent Covid-19 protocols throughout the month of September in support of our communities and safe measures.
If you have an appointment with Redzone and you're not feeling well, please be respectful, contact our office at 207.596.5700 so we can reschedule the appointment.
Our team is calling same day appointments to confirm the health and well being before dispatching service technicians - please do your best to keep in touch with us. If we do NOT hear back from you, for the safety and well being of all, we will need to reschedule / cancel the appointment until contact is made.
Brush up on your general Broadband knowledge with these helpful videos
Home Broadband Speed Requirements
How Redzone Works
24/7 Customer Support
Please note: In the unlikely event of a widespread outage where Redzone's own Internet backbone connection is down, phone lines may not be available as Redzone uses Voice over Internet technology for its phone system. If this happens, we will be posting on Facebook regularly with updates.
Is your issue less urgent, or do you prefer to communicate digitally? If you're an existing Redzone customer, you can log into your customer portal to create a support ticket. It's fast and effective.Open New Ticket